Changes to HardyNet’s computer software repair policy are now in effect. Starting January 1, HardyNet’s computer software repair policy includes a free 30-minute diagnostic examination of a customer device. This free diagnostic is offered to HardyNet customers only and is limited to two (2) visits in a rolling six-month period per customer account. Any software repair requests beyond that number will result in a minimum charge. You can read more about the computer software repair policy changes by clicking HERE
. Please ask our Customer Service representatives for full policy details by calling 304-530-5000 or visiting one of our offices.